Privacy | Every Body Healthy

Privacy Policy

Last updated: September 2026

At every body healthy, your privacy is important to us. This Privacy Policy explains what personal information we collect through our website and services, why we collect it, how it is stored and used, and your rights in relation to your personal data.

Who we are

every body healthy provides nutritional therapy and related health and wellbeing services.

For the purposes of UK data protection law, every body healthy is the data controller responsible for the personal information we collect and use.

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Catrina Law, Registered Nutritional Therapist (dipCNM)
Email: catrina@everybodyhealthy.co.uk
Business address: 8 Sladesbrook BA15 1SH

Information we collect

Depending on how you interact with us, we may collect personal information including:

· Your name and contact details, such as your email address and telephone number

· Information you provide when making an enquiry, booking an appointment, joining our mailing list or completing a form

· Information required to provide nutritional therapy services to you

· Health, medical, dietary, lifestyle and other information you choose to provide as part of becoming or being a client

· Records relating to appointments, consultations and communications

· Payment and transaction information

· Your marketing preferences

· Technical information about how you use our website, such as your device, browser, pages visited and how you arrived at our website

We only collect information that is relevant to providing our services, communicating with you, operating our business and improving our website and services.

Our website and Wix

Our website is built and hosted using Wix.

Wix may process certain technical information when you visit the website and uses essential cookies and similar technologies to enable the website to operate securely and correctly.

Our website is currently publicly accessible and does not require you to create an account or log in.

Information about how Wix processes data is available in Wix's own privacy policy.

Forms, bookings and Practice Better

Our client management, booking and form services are provided through Practice Better.

Where you complete a form, sign up to receive communications, make a booking or provide information in connection with our nutritional therapy services, your information may be collected and stored within Practice Better rather than directly within Wix.

We use Practice Better to help us securely manage information relating to our clients and prospective clients, including contact details, appointments, forms, communications and client records.

Practice Better processes this information on our behalf in accordance with its contractual and data protection obligations. You can find further information about how Practice Better handles personal information in its own privacy policy.

Health information

If you become a client, we may need to collect information about your health, medical history, symptoms, medication, supplements, diet, lifestyle and other information relevant to your nutritional therapy.

Health information is classed as special category personal data under UK data protection law and is therefore subject to additional protection.

We only collect and process health information where it is necessary and lawful to do so in connection with the nutritional therapy services we provide.

Please do not provide sensitive health information through general website enquiries or marketing sign-up forms unless specifically requested. Client health information should be provided through the secure Practice Better system wherever possible.

How we use your information

We may use your personal information to:

· Respond to enquiries and requests

· Arrange and manage appointments

· Provide nutritional therapy and related services

· Maintain appropriate client records

· Process payments

· Communicate with you about your care or our services

· Send newsletters, updates or marketing communications where you have chosen to receive them

· Manage our business and meet our professional, legal and regulatory responsibilities

· Maintain the security and operation of our website and systems

· Understand how people use our website and improve its content and performance

We will only use your personal information where we have an appropriate lawful basis to do so.

Where we rely on your consent, including for certain marketing communications, you can withdraw that consent at any time.

Marketing communications

We will only send you email marketing where we have an appropriate legal basis to do so.

If you have actively signed up to receive news, health information, offers or other marketing communications from us, we will use your contact details for this purpose.

You can unsubscribe at any time by using the unsubscribe option included in our marketing emails or by contacting us directly.

Unsubscribing from marketing will not prevent us from contacting you where necessary in connection with appointments, services you have requested or your care.

Website analytics

We may use Google Analytics to help us understand how visitors use our website and to improve its performance and content.

Google Analytics may collect information such as the pages you visit, how long you spend on the site, how you reached the site, your approximate location, and information about your browser and device. We use this information to understand website usage and trends rather than to identify individual visitors.

Where required, analytics cookies will only be used after you have given your consent through our cookie settings. You can change or withdraw your cookie preferences at any time.

We will update this Privacy Policy and our cookie information if the way we use analytics or other tracking technologies changes.

Our website uses cookies and similar technologies.

Some cookies are essential for the website to function correctly and securely. Other cookies, such as analytics cookies, are optional and will only be used where permitted and, where required, after you have provided your consent.

You can manage your preferences through the cookie controls provided on our website and through your browser settings.

Sharing your information

We do not sell your personal information.

We may share or allow access to personal information where necessary with trusted organisations that help us operate our business and provide our services, including Practice Better, Wix, payment providers, IT and professional service providers and, where enabled, Google Analytics.

Where appropriate, these organisations process information on our behalf and are required to handle it securely and in accordance with applicable data protection requirements.

We may also disclose information where required by law or where necessary to protect our legal rights or the vital interests of an individual.

Where information needs to be shared with another healthcare professional in connection with your care, we will do so in accordance with applicable data protection and professional requirements.

International data transfers

Some of the technology providers we use may process or store information outside the UK.

Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer is made in accordance with applicable UK data protection law and that appropriate safeguards are in place.

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including meeting any legal, regulatory, insurance or professional record-keeping requirements that apply to us.

Different types of information may therefore be retained for different periods.

Marketing information will normally be retained until you unsubscribe or withdraw your consent, subject to retaining a minimal record where necessary to ensure that your preferences continue to be respected.

Keeping your information secure

We take reasonable and appropriate measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

We also use trusted technology providers, including Practice Better, to help us securely manage client information.

No internet-based system can be guaranteed to be completely secure, but we take the protection of personal information seriously and review the systems and services we use accordingly.

Your rights

Under UK data protection law, depending on the circumstances, you may have the right to:

· Ask what personal information we hold about you

· Request a copy of your personal information

· Ask us to correct inaccurate or incomplete information

· Ask us to delete your information in certain circumstances

· Ask us to restrict how your information is used

· Object to certain uses of your information

· Withdraw consent where we rely on consent to process your information

· Request the transfer of certain information to you or another organisation

If you would like to exercise any of these rights, please contact us using the details above.

You also have the right to raise a concern with the Information Commissioner's Office (ICO), the UK's independent authority responsible for data protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or the way we handle personal information.

The latest version will always be available on this website and the date at the top of the policy will show when it was last updated.